Turbocharge your B2B Customer Experience

Transform your Manufacturing, B2B Product or Wholesale business with a customer experience that rivals B2C.

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Why attend this event?

Technology experts

Meet experts who have been helping companies transform and digitize customer and partner processes for years.

Customer Stories

Learn from experiences of customers who have been on this road for many years already, their challenges, bumpy rides, successes and drive for change.

Learn & Network

Meet your peers from the industry, learn from their experiences and goals and make sure you collect the take-aways for your organization. 

What we see in the industry

Behavioral shifts in Customer & Partner experience for Manufacturing & Product companies

About the event

Join us for a webinar about improving your B2B customer experience for Manufacturers, B2B Product, and Wholesale companies.

Hear from our customers Navico and OneXillium about their journey and learn how you can apply it to your business. Manufacturing, B2B product and Wholesale companies are under increased pressure to deliver digital customer experiences that match the experience on the best B2C platforms. Leverage Salesforce technology to deliver an efficient, personalized digital journey that delights your customers and empowers your team.

Organized by

Itinerary

Welcome and Introductions

Hans Neele | BRITE

Objective for the day

10:00

Customer story: Navico Group

Stephanie Roller | Navico

How Navico started their journey with digitalization of order and services processes with partners and dealers and where they are now.

10:20

Industry Point of View

Hans Neele | BRITE

How to leverage technology to meet changing customer expectations in B2B.

10:50

Customer Story: OneXillium

Johan Peereboom | OneXillium

How OneXillium managed to transition from Managed Print Services provider to Secure Digital Process experts with the digitization of their processes and systems.

11:30

Wrap-up

Conclusions and Q&A

12:00

Our speakers

Stephanie Roller

Navico Group – Manufacturer

Stephanie is EMEA Inside Sales Manager and responsible for Salesforce at Navico Group. She leads an international group of Inside Sales managers and is one of the drivers behind the development of the Salesforce Platform into a digital customer experience layer in use by Navico customers and internal team members.

Johan Peereboom

OneXillium – B2B Product

Johan is Sales Director and co-responsible for the transition from Managed Print Services provider to Secure Digital Process experts. Learn how their customer experience platform delivered increased adoption of the webshop (5x), administration efficiency (80%) and sales productivity (67%).

Hans Neele

BRITE – Industry specialist

Hans is Managing Partner at BRITE and has 20 years experience in B2B Digital Transformations. Hans has build a career on using technology to drive customer experience and empowering internal teams.

Brite event

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Sign up for B2B event

Want to join our event on September 12th? Register for free using the form below. Limited spots available

Meld je aan voor B2B event

Wil je aanwezig zijn op ons event op 12 september? Meld je nu aan via het contactformulier hier beneden. Beperkte plaatsen beschikbaar.